Fair Usage

If during any monthly billing period you exceed 2000 minutes usage we may terminate your service immediately or, at our sole discretion if we consider it appropriate, we may suspend your service and offer you an alternative call plan applicable to your usage. If having offered you an alternative you do not agree to move to the new call plan we reserve the right to terminate your service immediately. Termination charges apply.

Our Unlimited call plan is subject at all times to a limit of 3000 minutes in aggregate during each monthly billing period for outgoing inclusive calls to geographic landline numbers specified in your call plan and for outgoing inclusive calls when calling UK landline numbers starting with 01, 02 and 03. Calls to UK mobiles are inclusive calls unless specified. International outgoing calls are not included.

Calls have a maximum call duration of 4 hours per call, after which time the call will be disconnected.

Voitel reserves the right to change this FUP at any time. Changes shall become effective when a revised FUP is posted on our website.